If you can not hear any in game sound, this could be due to different factors.
First of all check your in-game settings and make sure that the sounds you want to hear are set to ON.
Should this not fix your sound issue:
- Make sure that the volume of your device is not set to 0 and, if you have an iOS device, that the sound switch is set to OFF
- Try plugging earphones to check if the sound comes through that way
- Open a different app with sound. Should you not hear any sound there either, the issue might be with your device
If none of these steps has helped, please get in touch with us.