If your game is crashing or does not load, please follow the steps below
- Make sure you have a legit copy of the game, from the Google Play Store. We can’t verify the safety of versions downloaded from other sites
- Close unused apps to save memory
- Uninstall unused apps to increase storage. Transferring images and videos fromy our device will also increase storage
- Make sure your device meets the minimum requirements to run our game>
- 0.5 GB of RAM (1GB or more recommended) (Enter Settings > Storage to check available GB)
- Android OS 4.0.3 or better (Enter Settings > About device > Software Info to verify OS)
Due to the large amount of Android devices available on the market, we recommend checking your device#s manual for further information.
If you are still experiencing issues, please contact us providing details about your device and OS version.
NOTE: Using a jailbroken device may affect the device’s performance!