Troubleshooting
-
My game crashes or does not load (iOS)
If your game is crashing or does not load, please follow the steps below:Make sure that you have the latest iOS version. Navigate to Setting...
-
My game is crashing or does not load (Android)
If your game is crashing or does not load, please follow the steps belowMake sure you have a legit copy of the game, from the Google Play St...
-
What is the server maintenance?
If you see a "Sorry, the servers are under maintenance" message, it means that we are updating our game servers to provide you wit...
-
How do I enable/disable push notifications? (iOS)
To enable/disable notifications on your device:- Go to your device settings > “Notifications”- Click on the name of our game listed under...
-
How do I disable push notifications? (Android)
To enable/disable notifications on your device:- Go to your device settings > “Notifications”- Click on the name of our game listed under...
-
I can’t hear any in game sound
If you can not hear any in game sound, this could be due to different factors.First of all check your in-game settings and make sure that th...
-
Why do I keep losing connection?
If a red Wi-Fi symbol pops up in your game, whether you are in a Brawl or just looking around, it means that there is a loss of quality in y...
Need more help?