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FAQ languages

I cannot find the update in the App Store!

For content creators

Details about the Creator Boost Code

Is Rumble Stars free to play? (iOS)

I am unable to purchase something (iOS)

I am unable to purchase something (Android)

I have lost my account! How do I recover it? (Android)

I have lost my account! How do I recover it? (iOS)

How do I keep my account and progress safe?

Why do I keep losing connection?

Why does game froze while opening a Chest?

My game crashes or does not load (iOS)

Why was my name/Club name changed?

Why is my account banned/suspended?

What is Trophy Dropping/Win-Trading and why is it prohibited?

What is the goal of the game?

What are the requirements to play the game?

Pop-up messages from Game Center: how do I stop them?

How do I get Chests?

Why can I not get more then four Chests at the same time?

Why do I have a Chest from a much higher Division than the one I am at?

What are Clubs?

How do I join/leave a Club?

How do I create a Club?

How does the matchmaking work?

How do I control my Rumblers after slinging?

How do I unlock new Rumblers?

How does the Rumble World Cup work?

How does a player in the Top 500 Global contribute to the Rumble World Cup?

How are Club Trophies calculated?

What are Trophies? How do I get or lose them?

How are Green Bonuses calculated?

Can I mute emoticons?

Do you have a fan kit?

How to play with friends?

Parents guide

How can I manage to turn off in-app purchases?

My child accidentally made an In-App purchase, can I get a refund?

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I want to delete my account permanently.