If your game is crashing or does not load, please follow the steps below:
- Make sure that you have the latest iOS version. Navigate to Settings > General > Software to check if an update is available. Rumble Stars requires iOS 8.0 or later, and is compatible with iPhone 4s and upwards, iPod Touch and upwards and iPad 2 & iPad mini (1st gen) and upwards.
- Make sure your device has enough free space. Navigate to Settings > About and check "Capacity" and "Available." Removing the apps you do not need will free up some space
- Close all the apps that are running in the background. Double tap "Home" button to see all the apps which are currently running and swipe upwards to close them. As an alternative, you can try reloading the device (turn it off and on again)
If you are still experiencing issues, please contact us providing details about your device and OS version.
NOTE: Using a jailbroken device may affect the device’s performance!