Why do I keep losing connection?

If a red Wi-Fi symbol pops up in your game, whether you are in a match or just looking around, it means that there is a loss of quality in y...

Why does game froze while opening a Chest?

If you are experiencing network connectivity issues while opening a Chest, you may be confronted by an awkward, half open Chest freeze-frame...

My game crashes or does not load (iOS)

If your game is crashing or does not load, please follow the steps below:Make sure that you have the latest iOS version. Navigate to Setting...

My game crashes or does not load (Android)

If your game is crashing or does not load, please follow the steps belowMake sure you have a legit copy of the game, from the Google Play St...

What is the server maintenance?

If you see a "Sorry, the servers are under maintenance" message, it means that we are updating our game servers to provide you wit...

I can’t hear any in game sound

If you can not hear any in game sound, this could be due to different factors.First of all check your in-game settings and make sure that th...

How do I enable/disable push notifications?

To enable/disable notifications on your device:On iOS:- Go to your device settings > “Notifications”- Click on the name of our game liste...

How do I contact support?

In order to contact the support team, you follow these steps:1. Tap on the "Settings" button, on the top right corner2. On the pop...