If the HypeHype app is not responding, try working through these steps:
- Restart HypeHype.
- Upgrade to the latest version of the HypeHype app.
- Clear the app cache.
- Restart your device.
If the problem persists, please contact our support team with screenshots or screen-recordings of the issue, plus the answer to these questions:
- What happened?
- What were you doing when the issue occurred?
- How can we replicate it?
- What HypeHype version are you using ? (Can be found under user settings and scrolling down: for example 2023.01.19 (1))
- What device and operating system version are you using?
To find this information, please refer to the following article.