HypeHype is crashing

If you've experienced a crash in HypeHype, please report it here and share the following information: - What happened?- What were you d...

HypeHype is not responding

If the HypeHype app is not responding, try working through these steps:Restart HypeHype.Upgrade to the latest version of the HypeHype app.Cl...

HypeHype is lagging

If you've experienced lagging issues in HypeHype, please report it here and share the following information: - What happened?- Wha...

Network error

Try working through these first steps:Switch between Wi-Fi and mobile data.Make sure you're using the latest version of HypeHype.Clear app c...

HypeHype takes up too much storage

Clear the app cache to release storage.How to clear cache in:AppleAndroid

HypeHype drains my battery quickly

To save battery life:Lower the screen brightness.Close apps that aren't being used.Restart the HypeHype app and your device.

How to find your information before contacting support

In this article, you'll learn how to find certain information you'll need to share with our support team when experiencing an issue.How to f...

Support Language

At the moment, we are only able to provide support in English. We are looking to provide support in more languages in the future. 

Reporting a bug

Thank you for taking the time to let us know about your issue! You can report a bug by going to our Forums and filling out the form. One of ...