Why was my name/Club name changed?

While we have filters in place to make sure that inappropriate names do not make it to our games, some of the content might still slip throu...

Why is my account banned/suspended?

If you have tried to start the game but received a message that your account has been banned, this could be due to any (but not limited to) ...

What is Trophy Dropping/Win-Trading and why is it prohibited?

We have always seen our game as a place where players can compete in a fair way, and climb the leaderboards to define who is best: this mean...

What is Account Sharing and why is it prohibited?

We value our players a lot and promote fair gameplay for everyone.At it's simplest, account sharing is playing an account from another perso...

What is a Third Party Software and why is it prohibited?

We consider “bot” and “mod” use cheating, and strongly encourage players to remove any of the aforementioned programs from their devices.Thi...

Someone kicked everyone in my Club

Promoting members gives them significant responsibilities. If they aren’t prepared for the role or don’t take it seriously, it could have ad...

Can I play with an Emulator?

Rumble Hockey is designed for mobile devices and that’s where it perform best.Playing our games via Emulators can cause poor performance, co...

Stay clear of Phishing Sites

Third party sites generally have offers that sounds "too good to pass on": normally currency, quick progress, a high level account...